Support
Need help? Open a case.
Every question, bug report, or billing issue becomes a tracked case. You reply in the thread, we reply in the thread, nothing falls through the cracks.
STEP 01
Sign in
Use the same account as your wallet — so we can tie your case to the right customer.
STEP 02
Describe the issue
Subject + message. Include links, transaction IDs, or screenshots if relevant.
STEP 03
Get a reply
We respond in-thread. You get an update, we mark it resolved when we're done.
What kinds of things to open a case for
- • Trouble adding a card or completing Stripe setup
- • An agent payment that shouldn't have gone through
- • A charge you don't recognize
- • Merchant onboarding or payout questions
- • MCP connection issues with Claude or ChatGPT
- • Feedback, feature requests, anything else
Urgent fraud or unauthorized charge? Still open a case — and also cancel the budget from Wallet → Budgets immediately.
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